MATCH MY CREW SUPPORT
Help for the work behind the work.
Need a hand with Match My Crew or the ChatGPT plugin? Tell us what happened and we’ll point you in the right direction.
CONTACT SUPPORT
Start with an email.
For account access, directory searches, provider profiles, or plugin feedback, contact us at the address below. Include the relevant page link and a short description so we can help efficiently.
QUICK ANSWERS
Common questions.
If these don’t cover it, email us and we’ll take a closer look.
Read our safety informationWhat can the ChatGPT plugin do?
It can search Match My Crew’s public provider listings and open published provider profiles. It does not send messages, make bookings, or change account information.
Why do I need to sign in?
Sign-in connects the plugin to your own Match My Crew account and keeps access to the provider directory separate for each person.
A search result looks wrong. What should I do?
Please email us with the search you ran, the provider profile link if there is one, and a short description of what looks incorrect. Do not include your password or other sensitive account details.
How do I report a profile or content concern?
Send the profile URL and a brief explanation to support. We will review the report under our platform safety process.